This Policy outlines how we collect, manage and share the personal information we hold about you, in compliance with applicable laws and regulations

Your personal information is important to Metabay and it is our policy to respect and protect your personal information.

It also tells you how you can exercise your privacy rights.

The Metabay Privacy Policy applies to personal information that we collect through our website http://www.metabay.com and our mobile applications (collectively, the “Site”).

If you have any questions or concerns about our use of your personal information, then please contact us using the contact details provided at the bottom of this Privacy Policy.

The Site is not intended for or directed to persons under the age of 18, and we will not knowingly collect information from persons under 18. To provide information to us through registration or in any other manner on the Site, you must be 18 years of age or older.

What does Metabay do?

Metabay is a platform that bridges the gap between community and their favorite content creators, restoring some proximity, interactions, and perks for between both.

Metabay is headquartered in Singapore.

What personal information do we collect from you?

We collect or receive personal information in a few different ways via the Site. Often, you choose what information to provide, but sometimes we require certain information in order for you to use, and for us to provide you with, the Site and the experiences you reserve or access through the Site.

Data you provide to us: We may collect your name, email address, financial information including but not limited to (e.g. bank balance information, investment portfolio, property information), information relating to your financial services providers (e.g. bank account information,), preferences and objectives (e.g. financial objectives and goals), and other information which you voluntarily disclose to us.

Registration for information: To join our mailing list.

Account Creation

To create an account, you need to provide data including information such as your name, email address, phone number, your country of residence and a password. If you make a purchase or sign up for a subscription, you will need to provide payment and billing information.

Profile: To complete your profile, you may provide other information, such as a photo/live picture, birthdate and a national identity card or passport. This is to comply with local compliance requirements relating to customer identification.

Data collected automatically through your use of the Site

We log usage data when you visit or otherwise use our Site, such as when you view or click on content or ads (on or off our Site), perform a search, browse, schedule a reservation and install or update one of our mobile apps. Specifically, the information we collect automatically may include information like internet protocol (“IP”) address, device type, unique device identification numbers, browser-type, broad geographic location (e.g. country or city-level location) and other technical information. We may also collect information about how your device has interacted with our Site, including the pages accessed and links clicked.

We may also collect precise geolocation data pertaining to your mobile device, if you have consented to providing this to us through your device settings. We may use this information to provide, promote, and improve our services (for example, understanding the country you reside in) and for related reasons, such as sanctions, fraud prevention and security purposes. Please note that if you do not consent to providing your geolocation data, certain features of the mobile application may not work.

The information we collect automatically enables us to better understand the visitors who come to our Site, where they come from, and what content on our Site is of interest to them. This enables us to improve the quality and relevance of our Site to our visitors.

Cookies, Web Beacons and Other Similar Technologies.

We use cookies and similar technologies (e.g., web beacons, pixels, ad tags and device identifiers) to recognize you and/or your device(s) on, off and across the Site, including when you use different devices. To learn more, including how to change your cookie settings please see below

The links listed below provide more information about what cookies are installed, how to allow, block or remove installation from your computer. Depending on which browser you use, the user may follow these links:

Data collected from others

From time to time, we may receive personal information about you from third party sources to assist us in providing, evaluating and improving our Site and offerings, but only where these third parties represented that you gave your consent either or are otherwise legally permitted or required to disclose your personal information to us.

How do we use your personal information?

We will only collect, use, and disclose your personal information for the purposes you have been notified of and consented to or which are permitted under applicable laws and regulations.

We will not sell, rent or give away personal information to third parties for commercial purposes without your consent.

We may process your personal information for the following:

Depending on the purpose of processing your personal information, personal information may be disclosed to:

Data Security

We use appropriate technical and organisational measures to protect the personal information that we collect and process about you. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information.

We monitor our systems for possible vulnerabilities and attacks. However, we cannot guarantee 100% security of any information that you send us. Accordingly, you will not hold us liable for any unauthorised disclosure, loss or destruction of your personal information arising from such risks.

Personal information may be transferred to, or stored at, a location outside of Singapore or your country of residence, which may not have data protection law. The security of your personal information is important to us. We have technical and organisational security measures in place to safeguard your personal information. When using external service providers, we require that they adhere to security standards mandated by us. We may do this through contractual provisions, including any required by a privacy regulator, and oversight of the service provider. Regardless of where personal information is transferred, we take all steps reasonably necessary to ensure that personal information is kept securely.

Data Retention

We retain your personal information in line with our legal and regulatory obligations and for business and operational purposes. In the majority of cases this will be for five (5) years from the end of your relationship with us. We will cease to retain your personal information when we no longer require such personal information for the purposes we originally notified you of or for any business or legal needs.

Updates to this Policy

We may update this Privacy Policy from time to time in response to changing legal, technical or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Privacy Policy changes if and where this is required by applicable data protection laws. You can see when this Privacy Policy was last updated by checking the “last updated” date displayed at the top of this Privacy Policy.

Third party websites and services

Our Site may contain links to third-party websites or mobile apps, including social sharing features and other related tools. Please be aware that Metabay does not control these linked websites or apps and that this Privacy Policy does not apply to any information you give to the owner of these websites or apps. We encourage you to read the privacy policy of any third-party website or app that you visit before you provide them with any information.

This Policy does not apply to any linked third-party websites which we do not operate or control.

Contacting Us

You can contact us on the contact page if you have any further questions related to your data.

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